9
PLM
Support at Every
Step of the Way
At New Holland, we believe it’s important
to stay by our customer’s side at every step
of the way to be sure they are getting
the most out of their investments
N
ew Holland has
a comprehensive
network of
expert technicians and
local dealers at work to
provide careful, timely
assistance. Someone
is always on hand to
answer specific software
questions or give advice
on the best solution
for your business.
PLM™ Connect users
can consult the online
PLM portal and,
recently New Holland
Agriculture also launched
complete PLM™ End
User Support service
and PLM™ Academy.
PLM
Customer
Support Centre
The PLM™ Customer
Support Centre is
more than a traditional
assistance hotline - it
combines all of the
resources needed to
quickly answer any
customer question. In
the field or in the office,
users have the full
support of highly trained
personnel, qualified
engineers and even local
dealers for on-site help
when necessary. Ranging
from simple instructions
to get your system up
and running, to acting
as the direct contact to
streamline and guide
customers through the
process, the Support
Centre is a unique
reference for customers
-
there to help until the
best resolution is found.
PLM
Training
The New Holland PLM™
Academy was
established to offer
a wide range of
industry-leading
training that can be
customised to fit
customers’ and
dealers’ needs.
This dynamic academy
gives users access
to the information
they need, when they
need it: total access
to the media library,
concise online courses
designed to fit any busy
schedule and intensive,
instructor-led classes
Wireless, but truly
connected. New Holland
Precision Land Management
uses today’s technology
to help you boost
productivity for tomorrow
with specialised trainers.
Course topics include
an introduction to GPS
for agriculture,
automated steering
systems and PLM™
water control
and also cover PLM™
for harvesting, PLM™
desktop software
and PLM™ Connect
telematics, to name
a few. On-site training
is available, providing
a variety of convenient
dates and locations,
and it focuses on set-up
so that customers can
begin using their
guidance solution
to the fullest,
as soon as possible.
Connect
With Us!
PLM™ Customer Support
service hours:
7:00
am to 7:00 pm
Monday to Friday
Toll Free New Holland Top
Service line:
00800 64 111111
or 01 242 1881
from a mobile in Ireland
Support Centre online at: