Contact Us | Top Service| New Holland (UK)

	<img alt="NEW HOLLAND AND YOUR DEALER ARE ALWAYS AT YOUR SIDE" src="//assets.cnhindustrial.com/nhag/eu/PublishingImages/Top-Service/top-service-overview-new-holland-agriculture.jpg">
NEW HOLLAND AND YOUR DEALER ARE ALWAYS AT YOUR SIDE
Setting ourselves the highest standards in quality and service are paramount to our success, therefore, it’s important
to us that our customers have the opportunity to communicate with New Holland directly when needed. This is why we
created Top Service, to provide the highest level of personal care all year round.​

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The call is free. However some European Operators may apply a charge, if the call is made from a mobile phone. For any information
about charge rate, please enquire in advance from your provider. Should you have difficulties getting through to the free phone number,
you can also call 00442030245590 from UK and 0035312421881 from the Republic of Ireland.

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<img alt="TOP SERVICE - GENERAL CUSTOMER SUPPORT" src="//assets.cnhindustrial.com/nhag/eu/PublishingImages/Top-Service/top-service-top-satisfaction-new-holland-agriculture.jpg">
TOP SERVICE - GENERAL CUSTOMER SUPPORTTOP SATISFACTION
Working in close partnership with our Dealer Network, Top Service is designed to provide
an opportunity for our customers to contact us directly if and when required.
We offer the highest level of customer care, staying in contact with each customer until
their situation is resolved.​

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<img alt="TOP AVAILABILITY" src="//assets.cnhindustrial.com/nhag/eu/PublishingImages/Top-Service/top-service-top-availability-new-holland-agriculture.jpg">
TOP AVAILABILITY
There are many methods to contact us but to make things simple we have one unique
phone number for every customer and for every enquiry, such as:

 • Nearest New Holland Dealer location
 • Product brochures and enquiries
 • Product information
 • Demos and test drive requests
 • Retail finance information
 • Service assistance and support
 • An opportunity to share a New Holland experience​

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<img alt="TOP SUPPORT" src="//assets.cnhindustrial.com/nhag/eu/PublishingImages/Top-Service/top-service-top-support-new-holland-agriculture.jpg">
TOP SUPPORT
Top Service is there for everyone: from a prospect wishing to find out more about New Holland and our product offering, to our existing customers wishing to share their experiences with us. We also call our customers to check satisfaction of our service for continuous improvement.​


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TOP SERVICE UPTIME​BREAK DOWN ASSISTANCE FOR FLAGSHIP PRODUCTS
We know how demanding our industry can be, therefore we want our customers to feel the reassurance of the break down support we have in place all year round!

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TOP PRIORITY
 Uptime support operates around the clock in high season, in close partnership with the dealer network, to keep any down time you may experience to an absolute minimum.​

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TOP SPEED
Our parts and service teams are on call in high season, ready to search for the part or technical
solution needed to get our customers back on the move as quickly as possible. For parts delivery
we have many options from planes to taxi carriers to keep customer down time to a minimum.​

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TOP SUPPORT
• In high season a member of the New Holland team is always ready to support as soon as the a new assistance request is recorded.
 • New Holland and the Dealer network will do all possible to provide support, checking many options such as providing a temporary backup unit.
 • We also investigate alternative part solutions and support from the factory where necessary.
 • New Holland will follow up the request until the machine is fully repaired

LISTENING TO YOUR EXPERIENCE
 We contact customers to understand the satisfaction of the service received, and we will also ask our dealers for their feedback too!​

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