Gray Market Products – North America
It has come to our recent attention that New Holland products originally designed and manufactured for regions or use outside of North America are being imported to the United States and Canada. This “gray market” New Holland equipment is entering these countries without New Holland’s authorization and does not meet North American standards.What is Gray Market Equipment?
Gray market equipment differs from machines made for North American markets. For example, some of the gray market equipment lacks certain safety features, such as decals, lighting, and speed limitations.
New Holland Does Not Support Gray Market Equipment
New Holland and our dealers cannot service, provide replacement parts, or provide warranty support on gray market equipment in North America. Further, North American service information for gray market models may be inaccurate or unavailable, and New Holland does not accept responsibility for gray market equipment.