Genuine Parts are the best assets for New Holland machines and tractors, maintaining their full potential year after year and guaranteeing high performance, total safety and maximum productivity. Those are the key benefits of opting for Genuine Parts. The product range doesn’t stop expanding; with the Sectional Concave for the new CX series 7 & 8 soon to be launched. This new Sectional Concave can be also retrofitted into older machines, providing current combine customers the opportunity to achieve an easier and faster operation when they need to change to different crops. A complete offer of Precision Farming solutions are also provided by Parts & Service, suitable for any kind of application. Genuine Parts are therefore tailor-made products specially designed to perfectly fit New Holland machinery.
Parts & Service’s logistics service level enables an optimal parts delivery and availability in Europe. Five core values highlight this service level: commitment, anticipation, care, innovation and reactivity. More than 46,000 parts are ordered and shipped every year thanks to an efficient footprint across Europe. 8 spare parts depots guarantee delivery anywhere in the continent. The Heildeberg depot ensures proximity and availability for dealers and customers from an extended area including Germany, Austria, Switzerland, and Nordics, Baltics and Central & Eastern European countries.
Besides, Parts & Service has invested in dedicated initiatives to get New Holland machines and tractors back in the field in the soonest possible timeframe. Breakdown Assistance provides an all-year-long support, not only during the harvesting season, and offer a 1 day delivery thanks to dedicated flights set up between depots. This best-in-class service is only made possible by a close coordination between New Holland plants, Parts & Service depots and Dealers Parts Support department.
Finally, Parts & Service is also displaying its brand new Reman products. Remanufactured products are a perfect alternative for New Holland customers who do not want to choose between price and quality. Reman parts cost less than new parts while passing the same quality tests. They are also easy to install resulting in a gain of time when repairing. Reman offers a twelve-month warranty on all its products – same as new – and, since 2016, it extended the warranty coverage on engines to two years. Reman also regularly enlarges its products range: since June 2017, a full range of air conditioning compressors and long blocks is available for tractors and harvesters. In the end, choosing Reman means a lower ecological imprint as recycling used parts and rebuilding them generates financial savings in the remanufacturing process whilst using less energy and reusing precious natural resources.
Quality products and initiatives are the cornerstone of the Parts & Service’s offer. They are innovative and affordable solutions for New Holland customers and their activities.